Shipping and Delivery Information

  Fast Shipping    

Shipping Carriers

  • USPS
  • FedEx
  • UPS
  • Roadie

100% Tracking Guarantee

Any order shipped with the above shipping carriers are guaranteed to have a tracking number. Some of the carriers even have live tracking info so you can see exactly where your shipment is.

Signature Requirements

High value orders over $100 require a signature upon delivery to your address. Please try to have someone available to receive expensive purchases like computers and general bulk orders. This rule applies to all carriers, including Roadie for same-day and next-day delivery.

Current Shipping Services

  • Standard: $20 minimum order total before discounts. Orders less than $20 will be charged a $5 flat rate shipping fee
  • Same-Day: Flat $15 fee

Same-Day Delivery FAQ

How can I track my order?

You will get a tracking number/tracking link sent to your email as soon as it is available. Tracking provides real-time, live updates. 

Who will deliver my order?

XBit uses a 3rd party logistics company, Roadie, which has tens of thousands of drivers nationwide. All drivers have passed background checks and are expected to carry valid auto insurance. Please, do not be alarmed if a person pulls into your driveway in say, a sedan instead of a typical box truck.

When will my order arrive?

There is no guarantee for the exact time of day you will receive your order, but orders are dispatched usually within an hour of you placing the order. Your driver may have other stops on the way to yours though, which is why there's no clear-cut answer.

I need something sooner. What can be done?

We offer free 3 hour pickup. Orders may be ready in under 3 hours, but this is not guaranteed.

Same-Day Delivery Exclusions

Same-day shipping is reserved for PA zip code 17872. Not available after 10am EST. Delivery is handled by a 3rd party logistics company, and cannot be 100% guaranteed to arrive same-day. Customers who are placing their order after the 10am EST cutoff will be able to pick next-day delivery instead of same-day.

Shipping and Delivery Information updated as of 10/4/2023

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