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Returns and Refunds Policy
If you never opened the product, you are eligible for a full refund within 30 days of receiving the item; just pay return shipping.
If you have the packaging and it's in the same condition as when you received it, you are eligible for a full refund within 14 days of receiving the item; just pay return shipping. Unsellable items may be rejected for return.
If there is an issue with your product within 14 days of receiving it, contact us and we will discuss refund/exchange options.
Product Damaged In Shipping, or Stolen By Porch Pirates?
Contact XBit and we'll work on a UPS/USPS/FedEx/Roadie claim. You may need to send us proof of the damage (pictures of the damaged product(s)/box(es).
Return Policy Updated as of 1/18/2022